Community Advisory – Males Posing as Water Company Employees

MMIA, who is the Parkway UD water operator, always has marked vehicles with personnel uniforms that are clearly marked with the MMIA logo. Our operational staff never asks for entry into a home.

Harris County Constable Pct. 3 – Constable Sherman Eagleton:

Earlier today, Pct. 3 Deputies responded to a suspicious person call on Heather Gate Ln. near FM 2100 in Crosby. Dispatch received multiple reports from residents concerned about 3 black males who went to multiple
homes stating they were with the water company and/or a water filtration company, but did not have any visible company identification or company attire. The males were seen traveling in a white Audi sedan and a silver/gray Toyota SUV. Deputies were not able to locate the men but did confirm with the water company that they did not have employees going door to door in the area.

With Christmas quickly approaching, thefts and burglaries increase. We strongly advise our community to be aware of your surroundings, at home, and while shopping. Keep your doors locked, don’t leave packages in vehicles, and don’t allow workers in your home without proper identification.

Remember, if you see something, say something. Our Dispatch is available 24/7 and can be reached at 713-274-2500. Stay safe Pct. 3!

New Billing System and Online Customer Portal Now Live!

MMIA, Inc. is pleased to announce the successful transition to Starnik’s billing system and the launch of our new online customer portal.

Please watch for an email on Monday, November 10, 2025, from WaterDistrict-MMIA@starnik.net with instructions to create an account on the online portal. The email will provide an encrypted security code only provided via the “register now” link or on your bill. Please note, your “register now” link is unique to your account and cannot be shared for others to enroll.

If you were previously enrolled in automatic payments, please note that you will need to make this month’s payment manually and reenroll for automatic payments through the new portal.

We sincerely appreciate your patience and understanding during this transition.

Important Update: Parkway UD Transitioning to New Billing System

Parkway Utility District Customers

Important Update: New Billing System Launching November 2025

MMIA, Inc. is pleased to announce our upcoming transition to Starnik’s billing system, designed to enhance your customer experience.

Please note:

  • The current payment portal is temporarily unavailable due to this transition.
  • If you are enrolled in auto-pay, your November payment will not be processed automatically. You will need to make a manual payment once the new system is live.
  • After logging into the new Starnik portal, you’ll be able to:
    • Submit payments
    • Re-enroll in auto-draft
    • Sign up for electronic billing

We will notify you via email from WaterDistrict-MMIA@starnik.net once the new portal is active. Please keep an eye out for updates like this one.

We appreciate your patience during this transition. For questions, feel free to contact our office at 281-651-1618.

Mission Statement

Parkway Utility District, through the dedication of its Directors and Consultants, is committed to providing the highest quality of water and sewer service at the most economical costs to its customers and taxpayers.

Through the District’s website you can easily find links to the following services: