Water Bill FAQs
Municipal District Services (MDS) offers District customers the same convenient ways to pay their water bills as they currently have. Through an agreement with Compass Bank (formerly TSB), residents have several choices to select from in addition to the traditional payment by check. If you have any questions, please contact our Customer Service department:
Due Date & Late Fees
Payments are due on the 15th of each month. Late fees will be assessed on the 20th of each month.
District Drop Box
Conveniently located in the District, customers can make payments by using the Payment Drop Box located at 12843 Tidwell, the District’s meeting facility.
Direct Payment Plan
This option allows customers to set up automatic withdrawals from their bank account each month. Customers complete simple paperwork to begin the drafting. Each month, their water bill will state that the payment is in the form of a “Bank Draft.”
Customer’s Own Online Bill Pay Service
Customers have the option to pay their water bill online through their own bill payment service. There is no additional charge to the District or the customer for this payment method. The transfer is now made electronically, thus reducing the time the District receives its funds.
Mastercard or Discover Credit Cards
Customers log onto www.paymyutilitybill.com to pay their water and sewer bills. A 5% fee will be assessed to each customer for this convenience and they will receive a reminder each time they pay this way.
Check By Phone
Customers may pay over the phone via a “one time” electronic check. With their authorization, Compass Bank will create an electronic transaction from the customer’s bank account to the District’s account. The customer will be assessed a $3.95 charge by the bank for this service.
Check by Phone: (713) 881-0675
Supermarket Payment Locations
Customers have the option of paying their water bills at many local supermarkets. HEB, Kroger and Gerlands will accept customer payments. Customers must present their payment coupon at the supermarket and will be assessed a $1.00 charge for this service.
Walmart Payment Locations
Customers have the option of paying their water bills at Walmart. Customers must present their payment coupon and will be assessed a $0.88 to $1.88 charge for this service.